How It Works
Simple, transparent, and no surprises — here's exactly what happens from the moment you bring your device in.
Walk into The Forum — no appointment needed for most repairs. Tell us what's happening and we'll book it in right away.
We run a full diagnostic on your device — hardware, display, storage, charging — and identify exactly what's wrong. You'll get a clear explanation before we do anything.
We tell you exactly what's wrong and what it costs to fix. No vague estimates — a clear price before we do anything. If you decide not to proceed, you don't pay a penny.
All repairs are carried out in-house by our own team. When we're done, you'll get a 90-day warranty on parts — so if anything related to the repair goes wrong, we fix it.
Repair Services
We specialise in laptops and desktop PCs. That focus means we know these repairs inside out — and do them well.
Cracked, flickering, or completely dead? We fit quality replacement screens with a warranty. Quick turnaround on most models.
Not holding charge, swollen battery, or won't run without the cable? We fit quality replacements so you can work untethered again.
Won't charge unless you hold the cable at a certain angle? Classic power jack fault — we fix these regularly and most are done the same day.
Slow or failing drive? We upgrade to a fast NVMe SSD with full data transfer included. Makes even older machines feel new again.
Broken hinge, cracked lid, damaged casing — repaired properly. We don't just glue things back together and hope for the best.
Not turning on? Random shutdowns? Freezing on startup? We'll identify the fault and quote you before any work begins.
Crashed drive, deleted files, failed storage — we recover what matters. If we can't get your data back, you pay nothing.
Slow machine, pop-ups, strange behaviour, ransomware. Full removal, security hardening, and prevention advice included.
More memory means a noticeably faster machine — especially for web browsing, multitasking, and office software. Often done while you wait.
Keys sticking, missing, or not working? Liquid damage to the keyboard? We replace laptop keyboards and can often source parts quickly.
Throttling under load, noisy fans, or shutting down from heat? We clean, repaste, and restore thermal performance — makes a huge difference.
Slow, unstable, or just need a fresh start? Clean Windows install with all drivers updated. Data backup available as an optional add-on.
We never carry out any repair work without your go-ahead. You'll always know the exact price before we go ahead — no unexpected bills, no pressure, no exceptions. On data recovery, if we can't recover your data, you pay nothing.
Instant Guide Price
Select your device and the problem for an instant guide price. We'll always confirm the exact price before we go ahead — no unexpected bills.
Why JK for Repairs?
Need a Repair?
Walk-ins always welcome at Unit 31, The Forum Shopping Centre, Sittingbourne. Or call us first if you'd like to check availability or get a quick quote.
Get In Touch
Describe your device and the problem and we'll come back to you with a guide price — no obligation, no pressure.
Leave your name and number and we'll get back to you — usually same day.